BoardSite Frequently Asked Questions
We know choosing the right board management software is an important decision for your organization.
Got questions about BoardSite? You’re in the right place. Below you’ll find answers to the most common questions we hear from nonprofits, associations, and boards considering a better board management software.
What is BoardSite?
How much does BoardSite cost?
How long does it take to set up BoardSite?
You can set up BoardSite in under 5 minutes. Unlike other board portal software that takes weeks to implement, BoardSite is designed to get you up and running quickly with a user friendly interface that requires no complicated training or setup processes.
Do board members need to remember passwords?
No. BoardSite uses magic link login, which means board members get instant access with secure, one-click authentication through their email. No passwords to remember or reset, which eliminates one of the biggest barriers to board member engagement and keeps board members informed without friction.
Can BoardSite help with meeting minutes?
Yes. BoardSite’s Meeting Intelligence feature can automatically transcribe your meeting recordings from any platform (Zoom, Teams, Google Meet) and help you generate meeting minutes, identify action items, and create summaries. This can save you hours of work after each meeting and ensures accurate documentation of board meetings.
What is the Board Evaluations feature?
BoardSite includes 360-degree board evaluation templates designed specifically for nonprofits. You can conduct comprehensive board assessments with automated workflows and benchmark your board against similar organizations to monitor performance and improve board functions.
Does BoardSite work on mobile devices?
Yes. BoardSite has native iOS and Android apps, so board members can access everything they need from their mobile devices. This makes it easy for busy board members and executive directors to stay engaged wherever they are, with full access to meeting materials and key documents.
Is BoardSite secure?
BoardSite includes enterprise-level security features like two-factor authentication (multi factor authentication), document watermarking, audit trails, and encryption to protect sensitive data and confidential documents. Access controls ensure only authorized users can view specific materials. These security features are included in every plan, not just premium tiers, making it suitable for financial institutions, government agencies, and public sector organizations with strict compliance requirements.
Can we use BoardSite for online voting?
Yes. BoardSite has secure digital voting with automatic record-keeping. Instead of tracking reply-all emails, you can conduct clean, organized votes and maintain proper records for governance and compliance tracking purposes. This improves board communication and supports better decision making.
Does BoardSite integrate with other tools we use?
Yes. BoardSite integrates with calendar systems (Google, Outlook, Apple), document storage platforms (Google Drive, Dropbox, OneDrive), and video conferencing tools (Zoom, Teams, Google Meet). This centralized platform works where your board already collaborates, connecting your existing collaboration tools seamlessly.
Can we manage committees in BoardSite?
Yes. BoardSite lets you create separate committee pages with dedicated workflows, document libraries, and streamlined reporting back to the full board. Each committee can manage committee meetings independently while keeping everything organized in one central location for board administrators.
What kind of support does BoardSite offer?
BoardSite provides a Customer Success Team for personalized help, a comprehensive Help Center with documentation and tutorials, and free migration services to help you switch from your current platform. We actively incorporate user feedback to continuously improve the board portal.
Is there a free trial?
Yes. You can start a free trial with no credit card required, and BoardSite offers a 100% money-back guarantee. This lets you test the right board portal risk-free to see if it’s right for your board.
What makes BoardSite different from other board portals?
BoardSite is built specifically for nonprofits and designed to be actually used, not just purchased. It combines enterprise features with nonprofit pricing, takes 30 seconds to access (not 2 hours), and includes unique features like password-less login and AI-powered meeting intelligence that aren’t available on other board meeting software platforms. The user friendly design ensures diligent boards can focus on governance, not technology.
Can BoardSite help with compliance and governance?
Yes. BoardSite provides the structure and tools to help your directors meet their fiduciary duties, including archives of meeting minutes and agendas, document storage, voting records, and complete meeting history. Whether you’re a new board of 3 or an established board of 25, BoardSite helps you maintain proper corporate governance and compliance tracking.
How does BoardSite help onboard new board members?
BoardSite makes new board member onboarding much faster and easier. New board members get instant access to your complete meeting history, agendas, meeting minutes, and important documents through the Document Library and Member Directory. Instead of digging through old emails or waiting for someone to send files, new members can get up to speed independently with all essential information and critical information in one place.
Can BoardSite help us track action items and follow-ups?
Yes. BoardSite includes a Tasks feature that helps you track action items and follow-ups from board meetings. You can assign tasks to specific board members, set deadlines, and monitor performance so nothing falls through the cracks between meetings. This keeps leadership teams accountable and ensures strategic decisions actually get implemented.
How does BoardSite handle document version control?
BoardSite automatically manages version control so you always know you’re looking at the most current version of any file in your board packs or board materials. When documents are updated, the system tracks changes and maintains a history. This document management eliminates confusion about which version is the latest and prevents board members from reviewing outdated materials.
What if our board members aren't tech-savvy?
BoardSite is designed with a user friendly interface that’s intuitive and easy to use, even for board members who aren’t comfortable with technology. The magic link login removes the password barrier, and everything is accessible from any device. Plus, with mobile apps and integration with familiar tools like email and calendar systems, board members can work in ways that feel natural to them while accessing all their board materials.
Can BoardSite help with board member engagement and participation?
Yes. BoardSite addresses many common engagement barriers. The Discussion feature allows threaded digital communication so board members can contribute thoughts between board meetings. Automatic sharing of agendas and board materials keeps board members informed. Online voting makes it easy for members to participate in strategic decisions. Mobile access means board members can stay engaged even when traveling. Together, these features help increase participation and make board service less burdensome.
How does BoardSite handle document organization and retrieval?
BoardSite’s Document Library provides centralized document management with easy search and retrieval. Instead of hunting through email attachments or trying to remember who has which file, all your important documents, financials, policies, and board materials are organized in one secure collaboration space. You can find what you need in seconds instead of spending hours searching through paper usage files or digital folders.
Can BoardSite help us prepare for meetings more efficiently?
Absolutely. BoardSite’s agenda builder and agenda creation tools help you create professional meeting agendas quickly, and the Meeting Viewer gives all board members centralized access to meeting materials and board packs in advance for better meeting preparation. The system automatically handles RSVP tracking to schedule meetings and integrates with your calendar. Executive assistants can streamline board processes and board operations, meaning board members come to virtual meetings better prepared. You spend less time on administrative tasks and more time on strategic decisions and risk management discussions.
Empower your Board Now!
Get your Board on the same page with BoardSite for your organization today.